Contact Us

If you have any questions or need help with an order, please fill in our contact form, and our support team will reach you back as soon as possible.

Email: customerservice@ohluxedolls.com

For general inquiries, collaborations, or business-related matters:
amy@ohluxedolls.com

Our customer service team strives to respond to all inquiries within 72 hours.
Please ensure you provide your order number (if applicable) and a clear description of your question or issue.

Business Hours

Monday – Friday: 10:00 AM – 6:00 PM (CET)
Saturday – Sunday: Closed

If you reach out outside our business hours, we will get back to you as soon as possible during our working days.

Thank you for shopping with OHLUXEDOLLS.COM